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Latest news

03.08.2020
New Consumer Agenda - public consultation

Public consultation on four EU consumer policy initiatives until 6 October 2020. Preberite več,...

17.06.2020
Level Europe in insolvency

LEVEL Europe will enter insolvency on June 18, 2020.  Preberite več,...

12.06.2020
Re-open EU web platform

New web platform that contains essential information allowing a safe relaunch of tourism across E... Preberite več,...

Resolved consumer complaints

13.11.2020
Successful reimbursement of costs due to an early return from a holiday

 Holidays interrupted by Covid-19 Preberite več,...

25.08.2020
Reimbursement of costs for a cancelled flight during the epidemic

The carrier offered a free change of date for the canceled flight ...   Preberite več,...

25.08.2020
Defective product

If a goods have a defect, we are entitled at least to its repair or replacement throughout the EU. Preberite več,...

Publications

30.11.2020
New Consumer Agenda

European Commission to empower consumers to become the driver of transition Preberite več,...

17.11.2020
Report on the work of the European Consumer Centre Slovenia 2019

In 2019, the European Consumer Centre Network (ECC-Net) highlighted the problems of passengers in... Preberite več,...

01.10.2020
Empowering consumers

Learn about the redress & enforcement of consumer rights with a guidepost. Preberite več,...


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Report on the work of the European Consumer Centre Slovenia 2019
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About ECC-Net

In 2005 the European Commission established the European Consumer Centres Networkwith the aim of providing information to consumers about their rights within the internal market and providing free assistance for consumers facing problems in enforcing their rights.

The European Consumer Centres Network includes the centres operating in each Member State of the European Union and, most recently, also in Croatia, plus the centres in Norway and Iceland. All the centres operate in line with the same rules and pursue the same objectives outlined by the European Commission programming documents.

The ECC-Net is a joint action of the European Commission and the Member States of the European Union in the field of providing information and support to consumers in enforcing their rights.

ECC-Net:

About us

European Consumer Centre Slovenia
Kotnikova 5
1000 Ljubljana

E-mail: epc.mgrt@gov.si
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Working hours of the Centre: Tuesday and Thursday from 10:00 to 11:00.

Useful links

Co-funding

European Union

Co-funded by the European Union