We use cookies on our website to improve sour user experience and provide zoo with additional functionality on the site. Read more about cookies.
EPC
MGRT

Home

Latest news

29.04.2022
Information for people fleeing the war in Ukraine

The European Consumer Centre Network (ECC-Net) prepared for those, who are fleeing the aggression... Preberite več,...

03.08.2020
New Consumer Agenda - public consultation

Public consultation on four EU consumer policy initiatives until 6 October 2020. Preberite več,...

17.06.2020
Level Europe in insolvency

LEVEL Europe will enter insolvency on June 18, 2020.  Preberite več,...

Resolved consumer complaints

13.11.2020
Successful reimbursement of costs due to an early return from a holiday

 Holidays interrupted by Covid-19 Preberite več,...

25.08.2020
Reimbursement of costs for a cancelled flight during the epidemic

The carrier offered a free change of date for the canceled flight ...   Preberite več,...

25.08.2020
Defective product

If a goods have a defect, we are entitled at least to its repair or replacement throughout the EU. Preberite več,...

Publications

08.11.2021
Package travel or not?

 Package travel and linked travel arrangements infographic of European Commission. Preberite več,...

04.08.2021
European Consumer Centre Slovenia in 2020

Report on the work of the ECC Slovenia in 2020 ... Preberite več,...

30.11.2020
New Consumer Agenda

European Commission to empower consumers to become the driver of transition Preberite več,...


I have a question

I have a complaint

Poll
Have you ever had to pay more than the original price quoted to book a flight, hotel, or rent a car?
Report on the work of the European Consumer Centre Slovenia 2020
Facebook

Popular consumer topics

Online
shopping

Air
travel

Travel

Rent a
car
About ECC-Net

In 2005 the European Commission established the European Consumer Centres Networkwith the aim of providing information to consumers about their rights within the internal market and providing free assistance for consumers facing problems in enforcing their rights.

The European Consumer Centres Network includes the centres operating in each Member State of the European Union and the centres in Norway, Iceland and United Kingdom. All the centres operate in line with the same rules and pursue the same objectives outlined by the European Commission programming documents.

The ECC-Net is a joint action of the European Commission and the Member States of the European Union in the field of providing information and support to consumers in enforcing their rights.

ECC-Net:

About us

European Consumer Centre Slovenia
Kotnikova 5
1000 Ljubljana

E-mail: epc.mgrt@gov.si

Working hours of the Centre: Tuesday and Thursday from 10:00 to 11:00.

Useful links

Co-funding

European Union

Co-funded by the European Union