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Disabled persons and persons with reduced mobility have the same right as all other citizens to f... Preberite več,...


On its website, the Slovenian Market Inspectorate has warned consumers to exercise caution when p... Preberite več,...


The European Consumer Centre Network (ECC-Net) prepared for those, who are fleeing the aggression... Preberite več,...

Resolved consumer complaints


The carrier offered a free change of date for the canceled flight ...   Preberite več,...


If a goods have a defect, we are entitled at least to its repair or replacement throughout the EU. Preberite več,...



 Package travel and linked travel arrangements infographic of European Commission. Preberite več,...


Report on the work of the ECC Slovenia in 2020 ... Preberite več,...


European Commission to empower consumers to become the driver of transition Preberite več,...

Have you ever had to pay more than the original price quoted to book a flight, hotel, or rent a car?
Report on the work of the European Consumer Center Slovenia in 2021

Popular consumer topics

About ECC-Net

In 2005 the European Commission established the European Consumer Centres Networkwith the aim of providing information to consumers about their rights within the internal market and providing free assistance for consumers facing problems in enforcing their rights.

The European Consumer Centres Network includes the centres operating in each Member State of the European Union and the centres in Norway, Iceland and United Kingdom. All the centres operate in line with the same rules and pursue the same objectives outlined by the European Commission programming documents.

The ECC-Net is a joint action of the European Commission and the Member States of the European Union in the field of providing information and support to consumers in enforcing their rights.


About us

European Consumer Centre Slovenia
Kotnikova 5
1000 Ljubljana

E-mail: epc.mgrt@gov.si

Working hours of the Centre: Tuesday and Thursday from 10:00 to 11:00.


European Union

Co-funded by the European Union