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Latest news


Initial findings from the Commission's e-commerce sector inquiry show that geo-blocking is widesp... Preberite več,...


Notice for consumers, who have concluded a service contract with Car Target Group, Ljubljana Preberite več,...


The Kranj District Court initiated bankruptcy proceedings against Adria Airways on 2 October 2019. Preberite več,...

Resolved consumer complaints


A Slovenian consumer ordered speakers from a Dutch on-line shop, but did not receive them. After ... Preberite več,...


The consumer wanted to purchase tickets for a Venice-Peru flight on the web page of a Dutch airli... Preberite več,...


In 2014, the consumer signed a contract with an Austrian contractor for the renovation of the hou... Preberite več,...



Threats from illegal video on demand services and what can you do about it.    Preberite več,...


In 2017, more than 900 consumers turned to ECC Slovenia for information, advice or assistance rel... Preberite več,...


Open Doors Day of the ECC and the Ministry of Economic Development and Technology which took plac... Preberite več,...

Have you ever had to pay more than the original price quoted to book a flight, hotel, or rent a car?
Report on the work of the European Consumer Centre Slovenia 2018

Popular consumer topics

About ECC-Net

In 2005 the European Commission established the European Consumer Centres Networkwith the aim of providing information to consumers about their rights within the internal market and providing free assistance for consumers facing problems in enforcing their rights.

The European Consumer Centres Network includes the centres operating in each Member State of the European Union and, most recently, also in Croatia, plus the centres in Norway and Iceland. All the centres operate in line with the same rules and pursue the same objectives outlined by the European Commission programming documents.

The ECC-Net is a joint action of the European Commission and the Member States of the European Union in the field of providing information and support to consumers in enforcing their rights.


About us

European Consumer Centre Slovenia
Kotnikova 5
1000 Ljubljana

E-mail: epc.mgrt@gov.si
Telephone: 01 400 3729

Working hours of the Centre: Tuesday and Thursday from 10:00 to 11:00.


European Union

Co-funded by the European Union