EPC
MGRT

Resolved consumer complaints

06.05.2025

A consumer ordered and paid for a mobile phone from the online company Amazon EU. Upon receivin...

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19.11.2024

A Slovenian family faced inconvenience during their trip to the Dominican Republic when their f...

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23.09.2024

A consumer bought a sound therapy product from a trader in France. The product consisted of a s...

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19.09.2024

A consumer travelling by bus to Budapest airport contacted the ECC Slovenia. She and her friend...

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25.08.2020

The carrier offered a free change of date for the canceled flight ...

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19.09.2019

What can you do, if you couldn't attend the rescheduled concert?

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10.07.2019

Luckily it was not a case of fraud.

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General Technical “How To” For Consumers

Poll
Have you ever had to pay more than the original price quoted to book a flight, hotel, or rent a car?
Report on the work of the European Consumer Centre Slovenia in 2024