EPC
MGRT

Resolved consumer complaints

10.07.2019

Luckily it was not a case of fraud.

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01.03.2019

Advertised discounts must be taken into account in the final purchase price.

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10.07.2018

 If the goods are not delivered even within the additional period, the consumer may withdraw...

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24.05.2018

A complication in VAT refund ...

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19.09.2017

Passenger's right to be informed.

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06.04.2016

A Slovenian consumer ordered speakers from a Dutch on-line shop, but did not receive them. A...

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06.04.2016

The consumer wanted to purchase tickets for a Venice-Peru flight on the web page of a Dutch...

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06.04.2016

In 2014, the consumer signed a contract with an Austrian contractor for the renovation of th...

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General Technical “How To” For Consumers

Poll
Have you ever had to pay more than the original price quoted to book a flight, hotel, or rent a car?
Report on the work of the European Consumer Centre Slovenia in 2024