Most holidaymakers now consider the European Health Insurance Card (EHIC) an essential part of their luggage, however, at times consumers expect it to provide them with more than it actually does.

When you think of counterfeit consumer goods the first things to spring to mind are usually clothing, handbags and sunglasses! But medicinal products and car spare parts can be counterfeited too, so do pay attention!

Merely comparing the prices when buying electronic goods is not enough, it is an absolute must to also get familiar with repair-related information in case the camera, the computer or the fridge purchased at a very good price might break down.

The European Commission has launched a public consultation on how to improve access to justice for consumers and small businesses in small-scale cross-border disputes.

It will offer quality resources and interactive tools to equip 12-18 year olds with the practical consumer skills they need, and allow teachers from across the EU to exchange views, experiences and materials.