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Legal notice


The European Consumer Centre Slovenia, financed by the Republic of Slovenia and the European Commission is a part of the European Consumer Centres Network which offers assistance to consumers in asserting consumer rights in cross-border purchases of goods and services and strives for amicable solution of cross-border consumer disputes.

The content of this website represents the views of the author only and it is his/her sole responsibility; it cannot be considered to reflect the views of the European Commission and/or the Consumers, Health, Agriculture and Food Executive Agency (CHAFEA), or its successor entity the European Innovation Council and SMEs Executive Agency (EISMEA), or any other body of the European Union. The European Commission and the Agency do not accept any responsibility for use that may be made of the information it contains.
The content of this website, made available on the europa.eu domain, may contain “external links” to websites in domains other than europa.eu which are the author’s sole responsibility. Commission services have no control, and assume no responsibility, over these “external links”.
When visitors to European Commission websites choose to follow such “external links” to websites in domains other than europa.eu, they do so at their own responsibility and would leave the official domain of the European Commission. In particular, these visitors would be subject to the cookie, privacy and legal policies (including data protection and accessibility requirements) of the external website.

Limited Liability

The European Consumer Centre Slovenia strives for data on the website to be complete, accurate and updated; however, it does not assume any legal or other responsibility for information provided on this website.
The European Consumer Centre Slovenia shall not be liable for the use of the website or for possible damage caused by the use of the content of the website hereto. The website is created to enable linking to other websites. The European Consumer Centre Slovenia shall bear no liability for consequences resulting from a conduct based on the content of the linked websites.

Limited right to content use

Users may have the website’s content at their private disposal provided that copyrights are not breached. Authors of the content are not liable for potential detrimental effects of the use. Any other use or distribution of this website content or a part of it is not allowed.





Have you ever had to pay more than the original price quoted to book a flight, hotel, or rent a car?
Report on the work of the European Consumer Centre Slovenia 2021

Popular consumer topics

About ECC-Net

In 2005 the European Commission established the European Consumer Centres Networkwith the aim of providing information to consumers about their rights within the internal market and providing free assistance for consumers facing problems in enforcing their rights.

The European Consumer Centres Network includes the centres operating in each Member State of the European Union and the centres in Norway, Iceland and United Kingdom. All the centres operate in line with the same rules and pursue the same objectives outlined by the European Commission programming documents.

The ECC-Net is a joint action of the European Commission and the Member States of the European Union in the field of providing information and support to consumers in enforcing their rights.


About us

European Consumer Centre Slovenia
Kotnikova 5
1000 Ljubljana

E-mail: epc.mgrt@gov.si

Working hours of the Centre: Tuesday and Thursday from 10:00 to 11:00.


European Union

Co-funded by the European Union