ECC may advise you concerning your rights you have when making purchases with foreign sellers, either online or in a shop, when travelling by aircraft, ship, train, or coach, when you hire a car, book accommodation or a package holiday, etc. We offer our advice over the telephone, by e-mail, or in person. You may enquire for information prior to making a purchase in order to avoid any unnecessary costs, or after making a purchase if there are any issues and you need advice as to how to enforce your rights.
Evropski potrošniški center Slovenija (European Consumer Centre Slovenia)
Ministry of Economic Development and Technology
e-mail address: firstname.lastname@example.org
phone no.: +386 (0)1 400 3729
The Centre's business hours are every workday between 9 a.m. and 3 p.m.
If you plan on calling in person, please let us know in advance.