Spanair: on 28th January 2012, the airline suspended operations. Due to these exceptional circumstances, all their flights were canceled.

Italian consumer associations negotiated a proper compensation for passengers’ damages with Costa Crociere.

The European Consumer Centre Austria and VKI - Consumers Association of Austria have prepared an overview of prices of 6-day family ski passes at 100 Austrian ski resorts.

Italijanska potrošniška organizacija Altroconsumo je pripravila informacije v zvezi s pravicami potrošnikov v primeru nesreče z ladjo Costa Concordia. Vsem, ki bodo vložili zahtevek za odškodnino, so na voljo tudi primeri pritožnega pisma v italijanščini, francoščini in angleščini.

In case of the loss or delay or in case of damaged baggage, you have to report an incident to the lost&found counter service at the airport without any delay and file a complaint against the air carrier.