Directive 1999/44/EC on the sale of consumer goods and associated guarantees has been implemented by Slovenia. As a result of this legislation, consumers have a right to a minimum guarantee of two years on product. Within the first six months a consumer may request revocation of the contract and repay-ment of the amount paid for the goods if non-conformity of the goods appears or to ask for the goods to be repaired or replaced free of charge.
Within these six months any lack of conformity shall be pre-sumed to have existed at the time of delivery, unless proved otherwise. Within this period the consumer is entitled to have the goods brought back into conformity.
Also important for consumers is that after this period of six months they are still protected against faulty products. Within two years from deliv-ery of the goods the trader still can be held liable for any lack of conformity. However, it is then up to the consumer to prove that the lack of conformity existed at the time of delivery.
A consumer shall observe special sequence when making his claim: firstly he is entitled to require the goods to be repaired or replaced free of charge and only in the case if seller can't fulfill one of these requirements a con-sumer is entitled to request revocation of the contract and repayment of the amount paid for the goods.
Voluntary guarantees given by a producer do not restrict the statutory rights of consumers.
