What if a salesman turns up unexpectedly atyour home and somehow persuades you to sign a contract to have "double glazing" windows installed, or new carpets, costing hundreds of euros?
EU law protects you against this sort of doorstep selling. As a general principle, you can cancel such a contract within seven days.
There are a few exceptions though: for example, insurance contracts and, in some EU countries, purchases costing up to 60 euro. EU law also protects you, as a consumer, when you buy from mail order, Internet or telesalescompanies and other "distance sellers". Scams such as "inertia selling" – sending you goods you did not order and then demanding payment – are banned by EU law.
If you buy a product or a service from a website, mail order or telemarketing company you can cancel the contract, without giving reasons, within seven working days. For some financial services you have up to fourteen calendar days to cancel the contract.
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