What if you buy a new television set and itimmediately breaks down? Under EU law, if a product you buy does not conform to the agreement you made with the seller at the timeof purchase, you can take it back and have it repaired or replaced.
Alternatively, you can ask for a price reduction, or a complete refund of your money. This applies for up to two years after you take delivery of the product. And for the first six months after delivery, the burden of proof is on the seller – not the consumer – to prove that the product sold conformed with the contract of sale.
This principle that the product must "conform with the contract of sale" also protects you if what you get is not what you agreed to buy.For example, if what you agreed to buy was antique furniture and what you are sent is reproduction, you can send it back.
