What is the advice of our lawyers?
1. Read the fine print in the contract and the general terms & conditions
The most important details are usually hidden in the fine print. Take your time and carefully read the contract before you sign it. Be especially careful when reading terms & conditions.
2. Check whether you can enforce the warranty also in your country!
You can demand repair or replacement of a defective product within 2 years from the purchase in all EU Member States. You can only demand this from the seller.
However, things are different in case of commercial warranty. Namely, in most of the EU Member States, the producer doesn't have to give your warranty for his product. And even if he does, the warranty does not have to be enforceable in all EU Member States. Therefore, before buying a product (e.g. a computer, an electrical appliance etc.), you should check whether you can enforce your warranty rights also in your country.
3. Keep the bills 2 years after the purchase!
In all EU Member States you can demand replacement or repair of a defective product. When you are trying to enforce this right, you will need to present an invoice as a proof that you really bought the good from the seller. Therefore, keep your invoices for 2 years after the purchase.
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