Consumer noticed black stains from chairlift on his ski jacket. He sent a written complaint to the ski resort management, received no reply and thus decided to contact the ECC Slovenia requesting our assistance.A stained ski jacket
Consumer noticed black stains from chairlift on his ski jacket. He sent a written complaint to the ski resort management, received no reply and thus decided to contact the ECC Slovenia requesting our assistance.Issues with Italian businesses
The European Consumer Centre has lately received an increasing number of consumer complaints which concern the same Italian companies. As we would like to prevent that other Slovene consumers experience difficulties with them, we have decided to make these companies public. 2. If it doesn’t work, send it back
What if you buy a new television set and itimmediately breaks down? Under EU law, if a product you buy does not conform to the agreement you made with the seller at the timeof purchase, you can take it back and have it repaired or replaced.
Asserting warranty claims for the car purchased in Italy
A consumer has decided to purchase a Nissan passenger car, and as he had found out that the purchase might be cheaper in Italy, he decided to buy it there. Upon purchase he received a five-year-warranty certificate which entitled him to asserting warranty claims at authorised repair service dealers in any EU member state (including Slovenia) in case his car broke down. 4. Know what you are eating
How can you find out what’s in your food? Just look at the information on the package! EU laws on food labelling enable you to know whatyou are eating.
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