Evropski potrošniški center

Poletje je čas, ko si družine in prijatelji radi najamejo avtomobil ter z njim v okolici mesta, kjer letujejo, obiščejo znane in manj znane k turistične kraje ali pa se preprosto zapeljejo do najbližje manj natrpane plaže. Običajno se najem konča brez omembe vrednih težav, če pa se kaj zaplete, pa so težave lahko toliko večje, predvsem pa dražje. Prelistajte brošuro!

Leto izdaje: 2011

Prelistajte brošuro!

Leto izdaje: 2010

Hazard symbols / statements / signal words are used to communicate hazardous properties of products which contain dangerous chemicals and to contribute to wise choices, use and disposal of these products. The internationally agreed upon hazard symbols are classified into those which point to various effects of products on one's health and the environment and those which warn about hazards arising from their physical properties. Each symbol is accompanied with a textual explanation of the adverse eff ect of the chemical contained in the product.

Published: 2010

Many consumers are either not aware of or do not give much thought to the fact that many products used daily may contain hazardous chemicals. The aim of this handbook is to point out harmful effects hazardous chemicals may have on people's health and the environment and to provide information about the labelling of such products, in order to make it easier to recognize the hazards.

Published: 2010

Travel handbook! What to do in case your flight has been delayed or cancelled? What are your rights in case your luggage is lost? You can find answers on such and similar questions in our new brochure.

Published: 2009

In this booklet you can find a list and short presentation of Slovene traditional food products and their protected names that have been certified so far. We have also selected a few typical  Slovene protected products for detailed description.

For citizens from other EU countries! Will you be receiving a salary or a scholarship while staying in Slovenia? The purpose of this brochure is to explain to you how to open a bank account in Slovenia. Opening an account in our home country is something we take for granted, but what happens if we move abroad for a longer time? Opening an account might prove a good idea, since it will make your payments and money transactions easier and what is more important – cheaper. The aim of this brochure is to make you familiar with basic steps of opening a bank account in Slovenia and help you choose the right account, if you decide to open it.

Online shopping offers numerous advantages, however, only those consumers that are well aware of these advantages can make use of them. Consumers are only a couple of mouse clicks away from any of the products or services offered by online shops. However, internet is without the doubt also the perfect tool for traders with dishonest intentions. What needs to be paid special attention to before making any purchases? What are consumer rights when it comes to online shopping? What can you do when things go wrong? Answers to these and similar questions can be found in the leaflet.

Only in Slovene.

Year of publication: 2008

When you are buying in EU countries, you consumer rights may be different than those when you are shopping at home. In spite that, EU legislation gives conusmers basic minimal standard rights in all EU countries. We have prepared short guide about basic consumer rights on internal EU market. The guide in only in Slovenian language.

Guide.